- FAQs
General Information
We provide a wide range of mental health services, including corporate services, individual therapy, couples counseling, family therapy, child and adolescent psychiatry, speech and language therapy, and more.
You can book an appointment through our online form, by calling us directly, or by visiting the clinic.
Yes, many of our therapists offer online sessions for clients who prefer virtual consultations.
We have multiple locations, including Shatti Al Qurum and Al Mawaleh. Check our contact page for detailed addresses.
About Therapy sessions
If you’re unsure which therapist or service is best for your needs, we recommend booking a 15-minute Intake Session. During this session, our Mental Health Assistant will conduct a brief initial screening, including history taking and a mental health status examination, to better understand your concerns and goals. Based on this, we will guide you to the most appropriate therapist or service for the right level of support. Book your 15-minute Intake Session here: https://forms.gle/PqzoYjKyyhjqSy5TA
Your first session is a chance to share your concerns, set goals, and discuss your needs with your therapist. It’s a welcoming and safe environment for you to speak openly.
Typically, sessions last about 60 minutes. However, the duration may vary depending on the type of service and your individual needs.
The number of sessions varies depending on your personal goals and progress. Your therapist will work with you to create a plan that suits your needs.
About Payment
Yes, we accept several insurance plans. Please contact us or check with your provider to confirm coverage.
Fees vary depending on the therapist and type of service. Contact us for detailed pricing information.
Yes, we offer flexible payment options to ensure that mental health care is accessible for everyone.
Confidentiality and Privacy
Absolutely. Your privacy is our priority. All sessions and personal information are handled with the utmost confidentiality, in accordance with legal and ethical standards.
Your records will not be shared without your consent, except in cases required by law or in situations where safety is a concern.
Specialized Services
Yes, we have specialists who work with children and teens, addressing issues such as anxiety, depression, behavioral concerns, and more.
Yes, we offer therapy in both English and Arabic. Please let us know your language preference when booking.
Absolutely. Your comfort is important to us. If you feel that your current therapist is not the right match, we’ll help you transition to another professional.
Emergencies
If you or someone you know is in immediate danger, please call local emergency services. For urgent mental health support, contact our clinic during operating hours, and we’ll assist as quickly as possible.
Yes, some of our therapists specialize in crisis intervention. Reach out to us for more information.
